Tuesday, July 24, 2007

Correspondence and Writing Topics

Although I believe I previously carried a feel for professional, concise emails, through this assignment I now have a checklist for how to compose a professional email. I am now more aware of the tone I wish to convey versus the tone that actually comes across. One bulletin I probably never considered was to compromise length, if only slightly, for politeness. My experience with true, business professionalism via email is very limited. The only personal email experience I would consider professional would be with A&M University, although limited. I have found the staff to respond immediately to phone calls, while emails can take weeks (this is largely due to the age of the staff that carries the information I seek.) Mistakes I see likely to make in the future are spelling (I am a terrible speller, if you haven't already noticed) and sending across a less inviting tone. These mistakes can be easily mended by the lovely spell check and reading out loud, or having someone else appraise the email.

The "take home message" I have learned about the following:
  • Parallelism - brings topics together and provides an easier reading experience for the viewer
  • Tone and Style - poor tone can offset an entire opportunity, be aware of desired tone and double check intentions
  • Headings - provide immediate topic, useful in conveying information quickly and effectively
  • Lists - provides information quickly if arranged properly
  • Modifiers - Dangling or misplaced modifiers can obscure meaning and create confusion

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